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Professional Services
IT-Dynamics Integrated Solutions provides services to small, medium, and large enterprise organizations both in the public and private sector
OUR Solutions has grown into a well-recognized provider of infrastructure, audiovisual, advanced networking, unified communications, security, servers, and storage to end-user solutions and hardware sales and support, which help our customers achieve their business goals.
IT-Dynamics ensures service excellence through a collaborative delivery methodology that joins the forces of our expertise, our partners and our
customers.
The implementation of solutions and ongoing service is provided by a motivated team of the highest qualified technical experts in their field,
which can meet any business objectives.
As part of our ongoing efforts to meet the needs of our customers/partners and constantly develop our service offerings, in line with the latest developments, we have set up a team of software developers who can rise to every challenge with utmost efficiency.
Technical Professional Services
Skilled resources mentored and experienced in implementing various solution offerings are provided for clients to deliver IT Solutions.
- Integration - Design, supply or implement applications, networks or hardware from various OEM or Service Providers.
- Resourcing - Offer skilled resources on short or long term engagements to clients needing onsite resource for projects.
IT-Dynamics Provides the following Technical Professional Services
to Implement and Maintenance :
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Routing and Switching
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Wireless
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Firewall
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Video Surveillance
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Collaboration
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UPS
Consulting Services
We are actively involved in delivering consulting services across several IT fields. Our expertise in different IT subject areas come to fore as we engage in new or existing IT fields. Some of the architectural frameworks or methodologies we employ across our business model verticals are either developed by our Consultants or adapted from industry standards.
IT-Dynamics provides the following consulting services:
Network management and network performance administration:
At Standard IT & Computer Services our Networking team does Site survey, Network Planning, design, installation, and support for both wired and wireless networks. We support networks built on the following technologies
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Planning and procurement
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Network analysis and design
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Implementation
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Proactive management and maintenance
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Remote network access and on-site support
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Internet access
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Hosting
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IP Solutions and Services
Security:
Our consultants have developed various information systems security policies. The policies address a wide range of security issues including web security, PKI, digital signatures, network security (firewalls, VPNs, intrusion detection, etc.), e-mail security and virus protection. In addition, we developed a strategy for disseminating this security policy throughout the Commission (including all DGs, Delegations, and Offices) and increasing user awareness with respect to security.
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Security Assessment
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Risk management services
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Fault Tolerance and Disaster Recovery Solutions
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E-mail security solutions (Anti-spam)
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Network firewall solutions and services
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Continual virus and spyware protection
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Continual intrusion detection and prevention
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Disaster recovery
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IT policies and governance (Poppy compliance)
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Web content filtering
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Virtual private networking (VPN)
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Domain solutions
VoIP telephone solutions and services Collaboration:
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Conference facilities:
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IS audio conferencing (Multiple participants can connect to a single call)
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Web conferencing
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Hosted IP and PBX
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Hosted video conferencing
IT AUDIT | CONSULTANCY:
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System Scanning and Security Testing
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Penetration Studies & vulnerability assessment
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Network Auditing, Analysis, Monitoring and Optimization
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PC Auditing, Asset Tracking, and License Tracking
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IT Audit & Consultancy
IT project management
Outsourcing:
When your business is running twenty-four seven to come up with innovative
means to maximize its potential, outsourcing isn't just an option it is a
necessity. Today, efficient business process outsourcing has become the lever
to unload your organization of resource-consuming procedures and controllable
costs. Everyone works towards allowing your organization a stronger focus on
core business areas.
MARG not only provides industry-specific solutions but also deputes personnel
to organizations with technical skills to manage back-office transaction
processing. Viewing it from the clients’ perspective this cuts off the cost of acquiring
and maintaining technical staff and enables them to focus on their core
competencies. The key element of service delivery is an integrated approach
towards providing increasing value over the entire course of our client
relationships.
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IT-Dynamics Specialists in providing the following Services Outsourcing:
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24 /7 Helpdesk services and remote support
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Resident Engineer Dial on Service,
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Annual Maintenance Contracts
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service level agreements
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Site Visits & Surveys
Partnership :
NCR – Verizon – OSBT

Our Technical Support Team is made up of leading certified IT engineers with many years of on-hands experience in VMware, Microsoft, Linux, Cisco technologies. The engineers in our Technical Support Team are constantly trained and evaluated with a view to providing the very best solutions even to the most demanding problems.


