Collaboration Solutions have transformed Cisco's business. Cisco IT deploys our solutions to help us improve business processes, speed decision-making, and boost productivity. With it, we can simplify communication, inspire innovation, and empower people to engage with each other anywhere on any device.

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Unified Communications..

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Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence.

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Enhanced Mobility

Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers.

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Local and Global

Regional, family run business or global mega-brand? Choose a solution that scales as your organization's needs change. Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.

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Cloud-connected Global Operations.

Webex Cloud-Connected UC service lets multisite businesses centralize control of UCM operations functions, including upgrades, analytics, and troubleshooting.

 

Contact Center  Click here

                                                

• Cisco Unified Contact Center Express

• Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This Omni channel solution is ideal for formal and informal small to medium-size contact centers.

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• Cisco Unified Contact Center Enterprise- Click Here

• Cisco Unified Contact Center Enterprise (Unified CCE) is a solution that delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management to contact center agents over an IP network. It combines software IP automatic call distribution (ACD) functionality with Cisco Unified Communications in a unified solution that enables companies to rapidly deploy an advanced, distributed contact center infrastructure.